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Posts Tagged ‘mobile internet’

Mobile Internet Experts Gather in Beijing for The China MIS

Posted by TeamITI on December 11, 2009

China Mobile Internet 2010 Summit to Highlight Mobile Services Innovation and Application Platform Build-Up:

Hosted by the China Mobile Communications Association and Global Leaders Institute, the China Mobile Internet 2010 Summit will be held on April 7-8, 2010, in Beijing, China, and is officially supported by China Mobile, China Unicom and China Telecom. It is designed to enhance the cooperation between telecom operators and service providers, and is estimated to gather more than 150 policy-makers, entrepreneurs, industry elites and investors from the mobile internet fields from home and abroad. The summit has attracted world-leading organizations, such as the International Telecommunication Union, Mobile Marketing Association, Mobile Entertainment Forum, Hong Kong Wireless Development Centre and TD-FORUM, to be involved as international endorsers.

As the Ministry of Industry and Information Technology issued 3G licenses to three main telcos, China has started a new era in mobile internet: China Mobile launched its own app store, named Mobile Market this August; China Unicom sealed the contract with Apple for its iPhone; while the internet giant Google inaugurated the Android operating system and tightened its partnerships with operators globally. Thousands of brand-new trails are blazed and pouring into the largest potential market in the world. At the second stage of China’s mobile internet development, mobile value-added services and innovative applications will be the focus of attention.

CMIS2010 will feature four plenary sessions with above 30 keynote addresses from high-level international speakers and 20 more groundbreaking achievements on showcase.

Read the full article here!

“China Mobile Internet Summit is an annual meeting place where international and domestic telecom operators, multinational media groups, mobile content publishers, advertisers, infrastructure manufacturers, signal testing equipment providers, venture capitals, commercial banks, IT & high-tech solution providers, law firms, auditing firms & other service providers come together to discuss policy updates, business models, partnership opportunities, technology reforming and content innovations across the world.”
For more Information visit the China MIS Website.

Posted in Facts, Figures & Trends | Tagged: , , , , | Leave a Comment »

Best Practices for Mobile Marketing In The Tourism Industry

Posted by TeamITI on November 24, 2009

What is the one device that people have with them at all times, whether they are at work, on vacation or at home watching television? More than 70% of the world’s population are mobile users and around the world more people use their mobile phones than PCs to access the Web. Mobile phones have evolved into much more than just communication devices. The mobile Internet is a reality. 

Tourism is an ever-evolving industry and this article provides an overview on one of the newest top trends – mobile marketing. Mobile marketing is the only media that allows direct, personalized, interactive and targeted dialogue between brands and consumers. This article takes a common-sense approach to explaining more about the key components of mobile marketing, how they can be used and what they mean to the tourism industry.

How Big is the Mobile Marketplace?

Worldwide mobile communications usage has increased dramatically since 2001. A significant number of cell phone subscribers now have access to the mobile Internet and use some kind of data service such as texting, email, Web browsing, etc. Mobile users expect instant access to information as well as an Internet experience that rivals the one via traditional PC’s and laptops.

Mobile is changing the way your customers search for, buy and enjoy your travel product!

  • Mobile phones technology advancements, economic cost and small size have made them a constant companion for people worldwide
  • Of the 6.7 billion inhabitants of Earth, 4 billion were cell phone subscribers worldwide at the end of 2008 – compare this to than 1 billion in 2002
  • Around the world more people are now using their mobile phones instead of their PCs to access the Web.
  • 26.3% of mobile phone subscribers will log on to the mobile Web at least once per month in 2009, for a total of 73.7 million mobile Internet users.
  • 67% percent of travelers and 77% of frequent business travelers with Web-enabled mobile devices have already used their devices to find local services (e.g. lodging) and attractions.
  • Over a third of travel companies will be investing in mobile this year

               Source: EyeforTravel, PhocusWright
Ways in which Mobile Marketing can be Used

Mobile Advertising

Mobile Websites, App’s and Text Messaging allow businesses to promote and market products and services. All businesses have a message to send. By utilizing mobile technology and text messaging you can market your message, product and/or service to the world’s 4 billion cell phone users. Mobile puts your message in the hands of your audience and by utilizing mobile strategies such as building a list of text message opt-in subscribers you will be able to stay in front of your audience consistently. GoChoice.mobi utilizes an informational on-the-go format in combination with SMS text messaging and money saving mobile coupons to provide travelers with a valuable tool which even facilitates mobile booking.

 Customer Relations Services

Finding ways to strengthen your customer relationship is crucial to a business’s success. NTA is using Meetings2Go.mobi to provide mobile info-on-the-go to all attendees during their annual convention via GONTA.mobi. By developing a list of opt-in mobile user numbers, NTA can regularly communicate with all attendees utilizing text messaging. NTA’s SMS alerts notify meeting attendees of upcoming meeting sessions and events; and they can even distribute mobile surveys for instant response.

Viral Marketing

Mobile and text messaging is an ideal viral medium. Creating and deploying a viral mobile strategy can generate a big buzz. America’s Premier Shopping Places utilized a viral component for a national sweepstakes. Sweepstake subscribers were given the opportunity to register via SMS for a chance to win the grand prize. Subscribers could also forward a text to win text message to their friends so that they too could enter for a chance to win the sweepstakes. You can imagine how quickly this campaign spread.

Marketing Support Tool

One of the biggest challenges of advertising is enabling an immediate response to a call-to-action. People are constantly enticed with outdoor and print advertising on-the-go; however, despite their interest they usually forget to act on it later. By including a mobile or text call-to-action response method, organizations can ensure that the interest sparked by print media is translated into action. Recent SMS integration by The Official Interstate Guide into their printed coupon guide is a good example. By including text message information in their publications hotel print ads, travelers are able to text the mobile id for any hotel they are interested in and be sent to a custom hotel page on TheOIG.mobi with descriptive information and photo’s telling the traveler more about the property. Travelers can then click to call their hotel of choice and book in real time on-the-go.

Mobile as Part of your Marketing Strategy

Can you see ways that mobile marketing could be used as part of your marketing strategy? Here are some of the areas you should be aware of.

Simple  

Mobile marketing strategies must be very simple. If the consumer does not get it the first time, they may not use it again. Mobile websites, App’s and text message campaigns need to be intuitive and easy to navigate. This is well demonstrated by the GONTA.mobi example

Targeted

Campaigns must be targeted and tailored to the audience. One of the most valuable components of  mobile websites, App’s and text messaging campaigns is the ability to provide users ‘urgent now’ information that is relevant to them on-the-go. For tourism mobile sites, the emphasis should not be marketing. Instead it should be on rapidly allowing users to navigate to information they are interested in to facilitate an immediate buy decision.

Permission Based 

People consider their mobile phone an important personal accessory and value their privacy. Ensuring that you are targeting users in ways which comply with the Data Protection Act is a must. Unwelcome intrusion into a user’s personal space runs a high risk of eroding your brand. A recent poll shows that when users gave permission to receive mobile marketing messages, 61% identified SMS as their most preferred way to be reached ahead of TV and radio. By using permission-based marketing best practices you can help ensure the success of your mobile marketing strategies.

Interactive

Mobile marketing should engage consumers in a true two-way dialogue. To best take advantage of the mobile medium, give users the opportunity to interact. Mobile website, App’s and text messaging campaigns should create interactive experiences for the user including location based searches, click to call phone numbers, text to win contests, surveys etc. The success of major brands such as GOChoice.mobi was in a large part due to this.

Measurable

Mobile marketing campaigns are very measurable; It is one of the huge benefits of mobile marketing. However mobile is not a medium of isolation and all mobile marketing should be integrated into your overall marketing mix to produce the desired return on investment. In the case of The Official Interstate Guide, one of goals was to drive more hotel bookings utilizing the publications coupons, which it did through close integration with participating hotels’ marketing efforts. In the case of America’s Premier Shopping Places the goal was to increase brand awareness, which it did overwhelmingly. Both examples demonstrate very different return on investment success.

Cost Effective

Mobile marketing is much more cost effective than other marketing channels such as Internet marketing, advertising and direct mail. Cost effective mobile website setup costs can range from a few hundred dollars to several thousands of dollars depending on the size and complexity. Text messaging credits available for a few pennies each are an economical communication tool to support your mobile marketing efforts. 

Summary

Mobile marketing for the tourism industry is here! It is no longer cutting edge, untested technology. Throughout the last 10 years mobile marketing has benefited from increased technical development and market testing and is now considered a proven and valuable medium. Most importantly, mobile demonstrates an attractive return on investment and is affordable and can be used by small and large business alike.

As you consider your future in mobile marketing, remember, there are many services that need to be brought together and the easiest route is often to contract with a experienced company who specializes in mobile marketing and who can navigate between and manage your various Mobile, App and SMS technologies as well as implement effective mobile strategies.

 

About ITI Marketing

ITI Marketing, Inc. is a leading provider of mobile marketing solutions within the tourism and hospitality industry. As one of the first agencies to apply Mobile Marketing inside a tourism environment, ITI Marketing’s unique experience of being marketers first, technologists second allows us to provide specialized proven mobile marketing solutions. The business model is simple – ITI Marketing helps organizations increase the effectiveness of their advertising, marketing, PR and CRM campaigns utilizing Mobile websites, text messaging and other cell phone features such as Apps and location‐based services, resulting in more successful marketing strategies. Having worked with hundreds of clients of all sizes, including: Choice International, The Official Interstate Guide, America’s Premier Shopping Places, NTA, The State of Georgia and Jacksonville, FL., ITI’s integrated marketing capabilities allow us to stand out among larger agencies, while our intimate size allows for a true marketing partnership. Contact ITI Marketing at (912)267-1558 or Info@ITI-Marketing.com

This article was published in the November E’Newsletter of the Destination Marketing Association International.

Posted in Articles & Research, Mobile Marketing, Travel Industry News & Trends | Tagged: , , , , , , , , , , , , | Leave a Comment »

Mobile Internet going strong; advertisers pay attention

Posted by TeamITI on March 17, 2009

mobilemarketingAccording to an article in the Los Angeles Times, quoting a ComScore study released on March 16th, he number of U.S. cellphone users who accessed the mobile Internet daily in January reached 22 million, double that of a year earlier.  Some other key findings include:

  • The number of people using the mobile Web to access a social networking site quadrupled to 9 million.
  • The number of people who used the mobile Web to trade stocks or access a financial account nearly tripled to 3 million.
  • The number of people with smartphones in the US increased 81% over the past year, to 24.8 million from 13.7 million.
  • Popular content also is driving the on-the-go Internet numbers as media properties such as CNN and Google perfect their mobile sites.

This is all good news for advertisers, who are struggling to find an effective place to reach people in a year in which their budgets are significantly smaller than last. Donovan says internal ComScore studies have found that ads viewed on mobile phones can have higher click-through rates than those viewed on computers. Some mobile ads are viewed by users who are otherwise difficult to reach, such as those who don’t use computers as much and mostly check the Web on their phones.

Read entire article here.

Posted in Articles & Research, Mobile Marketing | Tagged: , , , | Leave a Comment »